Facilities managers acting on occupant complaints. HR teams responding to staff health concerns. Schools and academy trusts facing classroom complaints. Healthcare estates teams meeting HTM-aligned environmental requirements. Housing providers managing portfolio-wide damp and mould obligations under the Social Housing (Regulation) Act and Awaab's Law. Property owners and landlords needing defensible evidence for insurance, dilapidations or tenant disputes.
The brief is consistent across these groups: identify what is actually present, where it comes from, and what action it requires — in language that can be used directly with contractors, insurers and regulators.
